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Published 26 May 2017

Independent Complaints Reviewer

Crown Commercial Service · United Kingdom

Key facts

Contract starts
20 Aug 2017
Contract ends
20 Aug 2019
Buyer type
Central government

Description

• Crown Commercial Service has a potential requirement for Disclosure and Barring Service regarding the provision of Independent Complaints Reviewer (ICR). The service is to provide an independent review of complaints which have been through the Authorities internal complaints process but where the complainant is not satisfied with the outcome. Unlike other Home Office non departmental public bodies, the Authority has chosen to offer a separate and independent review. See supporting draft of Appendix B - Statement of Requirements.

Categories (CPV)

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