Helpdesk systems and support (IS and Facilities)
General Medical Council (GMC) · United Kingdom
Key facts
- Contract value
- £202,000
- Awarded
- 22 Dec 2016
- Contract starts
- 03 Jan 2017
- Contract ends
- 02 Jan 2020
- Procedure
- Open procedure
- Buyer type
- Health
Awarded to
| Supplier | Value |
|---|---|
| Softcat plc | £202,000 |
Description
The objective of the project is to procure a secure, robust, industry standard service or application that delivers employee/customer self-service for:- IT Incident and FM Call Logging via a web-based portal and mobile application (app)- Searchable Service Catalogues- Self-service Service Requests- Recording and management of IS Change Requests- Searchable knowledgebase
Categories (CPV)
- 72253000 Helpdesk and support services
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