MLCSU Consultation and Engagement Advice and Guidance

The Communications and Engagement team at Midlands and Lancashire CSU has a team of 50+ communications and engagement professionals. We work with NHS clients across the Midlands, Merseyside and Lancashire. We specifically work with: Clinical Commissioning Groups (CCGs), trusts and providers, as well as the forever emerging and evolving Sustainability and Transformation Partnerships (STPs), Integrated Care Systems (ICSs). We are continually involved in the strategic planning and management of service reconfiguration programmes. We advise specifically around involvement, consultation and engagement.

Requirement - The contract period will be over 2 years and will be called off as and when required within this period.

We are looking for a supplier to provide in two areas of expertise and knowledge

Advice and guidance - To assist us in our work we are looking for a supplier to provide packages and days of advice and guidance. They should be able to draw upon knowledge and understanding of consultation and engagement work from across the UK. This will ideally be within the health and social care sector and from drawing upon experts with both empirical knowledge and experience. It should also draw from wider reading such as court cases, legislation, networks and meetings etc. The advice and guidance should be provided through a mixture of onsite, by telephone or email. We understand that there will be expenses incurred through onsite advice and guidance. We often need to work closely with suppliers on long programmes or work or contact them around specific queries on small projects.

Training sessions - We also require the successful supplier to provide in-house training sessions. We have previously purchased 1-day training session on a range of topics but are open to consider alternative approaches. These could be online or face-to-face and we are happy to be advised around this. we are keen to understand what packages might be available depending on our budget. Training sessions should cover the following areas: • Understanding and applying consultation law into health and social care programmes of reconfiguration • Specific tactics of consultation and engagement including: analysing and reporting on feedback, stakeholder engagement and management, methods of engagement, etc.

Purchasing arrangements - We would like any potential supplier to provide a proposal around the number of days of advice and guidance and training we can purchase and if there would be any variance in rates accessible e.g. the more we purchase.

If you would like to provide us with a quotation for this work please register with Bravo mlcsu.bravosolution.co.uk

Additional information: If you would like to provide us with a quotation for this work please register with Bravo mlcsu.bravosolution.co.uk Deadline for submissions is 23rd March 2020

Responses should be no longer than 2 pages of A4 (font size 12). A further 1 page of A4 (font size 12) maybe used to provide an overview of costings.

• Explain how you may meet the key requirements outlined in this document. • Examples of similar work undertaken within the sector in no more than 500 words • Details for 2 references that MLCSU can contact (this should be customers to whom you have provided work similar to that included in the 'specification') • Agreement to adhere to the terms and conditions of the NHS standard contract for services

We require the quotation to be submitted on headed paper through the Bravo Portal.