NECS373 Online Mental Health and Wellbeing support for School Teaching Staff Service

North of England Commissioning Support (NECS) working for and on behalf of NHS County Durham Clinical Commissioning Group and Tees Valley Clinical Commissioning Group (the CCGs) proposes to engage with the wider market to inform future service model development and/or commissioning intentions for the provision of an Online Mental Health and Wellbeing support for School Teaching Staff Service for the population of the CCG areas. The CCGs are interested to hear from providers who could deliver an Online Mental Health and Wellbeing support for School Teaching Staff Service which would be integrated with Primary Care in the County Durham area. This service would be required to demonstrate the successful use of the National Mental Health Data Set to facilitate this service.

The budget for this service is £77,000 for 1 year.

Registering an Interest for this Market Engagement Exercise The CCGs are seeking to obtain input and feedback from provider organisations as part of the development of potential service models for delivery of an Online Mental Health and Wellbeing support for School Teaching Staff Service. If your organisation would like to register an interest in responding to this market engagement exercise and obtain a copy of the Request for Information documentation:

please go to the Intend portal:

https://in-tendhost.co.uk/nhsnecsu/aspx/Home

North of England Commissioning Support (NECS) is utilising an electronic tendering tool (In-Tend) (e-Tendering system) to manage this market engagement exercise and communicate with potential bidders in accordance with Regulation 22 of the Public Contract Regulations 2015 (SI 2015 No 102). It is free to register on In-Tend, which can be accessed at any time of day providing you have a working internet connection. Should bidders have any queries, or are having problems registering; they should contact the In-Tend helpdesk via: [email protected] or call us on 0845 557 8079 / +44 (0) 114 407 0065. The helpdesk is open Monday - Friday between 9am - 5.30pm.

Please note that the deadline for RFI responses is 12.00 noon on 04/09/2020. Please note that all communications and RFI submissions will be conducted via the InTend portal. Please note that this exercise is not part of any pre-qualification process. It is intended as an awareness, communication and information gathering exercise offering an opportunity for provider organisations to help inform potential future service models and/or commissioning intentions.

Additional information: There is a need for an emotional and mental health wellbeing approach delivering: Evidence-based interventions An extension to traditional IAPT services, proposing shorter timescales for assessment and intervention via a digital one to one focussed online package. Focus on recovery and crisis prevention One to one support to school staff, working flexibly around their work portfolios at times suitable for them and therefore must include access to support outside of traditional working hours. Ease of access and pre-assessment care Self-management and psychoeducational services Support for carers' emotional wellbeing Partnership working with traditional community health providers A connected model for community health services

The service would be expected to gather feedback for service users to continuously improve the service and report results of the evaluation to commissioners.

The Objectives of the service are to

Provide an online counselling and support service 7 days a week, 365 days a year, with counsellors online from 12 noon to 10pm Monday to Friday and 6pm to 10pm at weekends (reduced hours during Christmas Bank Holidays) Provide an accessible, safe, secure, moderated website with online community features Target teachers with emotional wellbeing and/or emerging mental health problems, many of whom will require low level/targeted/short-term intervention and support. Use of assessment tools in order to set clear outcomes with service users Use agreed methods for recording discussions/activities and therapy content, and to link with other services on the delivery pathway.