National Traffic Information Service (NTIS) 2021+

The National Traffic Information Service collects, processes and disseminates real-time traffic data and information relating to the 4,300 miles of strategic road network for which Highways England is responsible. The National Traffic Information Service provides information 24 hours per day, 7 days per week, 365 days a year to help Highways England's customers plan their journeys and avoid delays, and to help our operations teams understand and mitigate the impacts of planned and unplanned traffic events on the strategic road network. Historic data recorded by the National Traffic Information Service is used to help plan and evaluate development of the strategic road network.

The scope of the new National Traffic Information Service contract includes the transition to and continued operation of the majority of the current National Traffic Information Service for a period of up to two years from Thursday 27 May 2021 while the selected service provider renews and transforms the underlying information technology (IT) system to provide a modern equivalent that is adaptable and scalable for Highways England's future traffic information needs. The renewal and transformation can be on an incremental basis over the two-year period. On completion of transformation, the service provider will operate the transformed service to achieve the required performance levels for the remainder of the contract period. During the contract period, further incremental improvements to the service may be agreed to accommodate continual improvement, innovation proposals and evolving customer needs.

The new National Traffic Information Service will : (a) collect, process, validate and analyse traffic data and traffic event information from multiple data sources including third party in-vehicle data and over 10 000 roadside sensors; (b) collate and disseminate traffic information and travel advice to Highways England's customers on Highways England's roadside variable message signs; the service's websites (www.trafficengland.com and https://m.highwaysengland.co.uk) and mobile telephone applications ; and data feed application programming interfaces (APIs); (c) collect historic traffic data for use in strategic road network planning and the design of road improvement schemes; (d) help Highways England's Regional Operations Centres (ROCs); National Network Managers and National Incident Liaison Officers; and Customer Contact Centre (CCC) to understand and mitigate the impacts of planned and unplanned traffic events on the NTIS network; and (e) help Highways England to meet its 'improving safety for all,' 'fast and reliable journeys,' 'meeting the needs of all users' and environmental performance outcomes; measure the associated performance indicators; and meet its licence obligation to provide traffic information to its customers. These outcomes are further described in the procurement documents.

Additional information: To access the procurement documents, economic operators should register for a free eSourcing account at https://highways.bravosolution.co.uk. Once economic operators have received their log in details, economic operators should log in and click the 'PQQs Open To All Suppliers' link and select the listing under reference number 813. Economic operators should review the introductory page to the PQQ and click "Express Interest" to continue (this will move the PQQ to your 'My PQQs' page, which is a secure area reserved for your projects only). Economic operators can access any attachments by clicking 'Attachments' in the 'PQQ Details' box. Economic operators can use the 'Messages' function to communicate with Highways England and seek any clarification. To respond to this call for competition, click 'My Response' under 'PQQ Details', and select 'Create Response' or to 'Decline to Respond'. All correspondence and requests to participate relating to this procurement must be made through this system. If you require any further assistance, economic operators should contact the eSourcing helpdesk on +44 8000698630 or [email protected].

This contract notice (and the associated procurement documents) are published in good faith. No warranty is given as to the accuracy or completeness of the information contained in it. Any liability for inaccuracy or incompleteness is expressly disclaimed by Highways England and its advisors. Economic operators are advised to satisfy themselves that they understand all the requirements of the contract and procurement exercise before submitting their request to participate. Nothing in this contract notice (and the associated procurement documents) will be taken as constituting an offer (whether implied or otherwise), or any agreement, whether express or implied between Highways England and any other party. Highways England reserves the right to cancel, amend or vary the procurement exercise at any point prior to the award of the contract (whole or in part) and with no liability on its part. Highways England and/or its advisors are not liable for any costs resulting from any amendment or cancellation of this procurement exercise nor any other costs, charges, fees, expenses, claims or disbursements (howsoever arising and including third party costs) incurred by those economic operators submitting a request to participate for this contract. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of the candidate and at their own risk and expense.