Microsoft Unified Support Contract
London Borough of Waltham Forest · London
Key facts
- Contract value
- £58,000
- Awarded
- 28 Jan 2020
- Contract starts
- 29 Feb 2020
- Contract ends
- 27 Jan 2021
- Procedure
- Open procedure
- Buyer type
- Local government
Awarded to
| Supplier | Value |
|---|---|
| SoftwareONE UK Ltd | £58,000 |
Description
Advanced Advisory Support Hours as needed Advisory Services 1 ea Advanced Built-in Proactive Services - Generic Administrative Included Advanced Problem Resolution Hours as needed Problem Resolution Support Included Advanced Service Delivery Management Service Delivery Management 1 ea Modern Service Management - Cloud Success Plan Generic IT Service Management Included On-demand Assessment On-Demand Assessment 1 ea On-Demand Assessment - Setup and Config Service On-Demand Assessment
Included On-demand Education On-Demand Education Included Online Support Portal Administrative 20 ea Reactive Enabled Contacts Problem Resolution Support Included Webcasts as needed Webcast
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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