Management and maintenance of IT services
Museums Galleries Scotland · Scotland
Key facts
- Estimated value
- £82,500
- Closing date
- 07 Jul 2025
- Procedure
- Open procedure
- Buyer type
- Other public body
Description
MGS relies on a stable and well-managed IT infrastructure to support the daily operations of its team, which comprises of 43 end users but has potential to increase up to 50 over the course of the contract. The current managed services contract with an external provider will expire in October 2025, so MGS is now inviting tenders to manage and maintain its IT operations going forward. MGS is looking to appoint a single provider to oversee two key areas: service management and service delivery. This will involve ensuring that all IT systems are managed efficiently and securely, providing a seamless experience for users. The chosen provider will also be expected to offer incident support, resolving any issues as they arise. Further details and specific requirements for each area of service are outlined in the Invitation to Tender which is available at the Additional Documents section.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
- 50312600 Maintenance and repair of information technology equipment
- 50312610 Maintenance of information technology equipment
- 72223000 Information technology requirements review services
- 72267100 Maintenance of information technology software
- 72267200 Repair of information technology software
- 72212421 Facilities management software development services
- 72253000 Helpdesk and support services
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