West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services
West Midlands Police · West Midlands
Key facts
- Engagement closes
- 01 Sep 2026
- Contract ends
- 31 Mar 2031
- Procedure
- Open procedure
- Buyer type
- Emergency services
- Source
- Find a Tender
Description
MARKET ENGAGEMENT EVENT - THURSDAY 14th MAY 2026 - 4pm. Slides and Q & A: https://www.westmidlands-pcc.gov.uk/grants-contracts/west-midlands-victim-support-services/ The Police and Crime Commissioner (PCC) for the West Midlands, Simon Foster is embarking on an ambitious transformation of victim services across the region. This service specification invites applicants to submit innovative and creative proposals aimed at enhancing support for victims of crime, ensuring that victims’ needs are at the core of service delivery. The goal is to achieve positive, sustainable outcomes at the local level, where victims feel supported, heard, and empowered throughout their journey, whether they are going through the criminal justice system. The West Midlands has a diverse and growing population, and the PCC is keen to ensure that services are tailored to the specific needs of all individuals. The aim is to create a centre of excellence in victim support, where collaboration, empathy, and responsiveness are at the forefront of service delivery. This approach will contribute to a cohesive and effective system, where all partners, ranging from policing; Local Authorities; Health Services, and voluntary sector organisations work together to provide high-quality, trauma-informed care and support.
Categories (CPV)
- 75110000 General public services
- 75200000 Provision of services to the community
- 75230000 Justice services
- 75231200 Services related to the detention or rehabilitation of criminals
- 75241100 Police services
- 79110000 Legal advisory and representation services
- 79140000 Legal advisory and information services
- 85312500 Rehabilitation services
- 98000000 Other community, social and personal services
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