CRM Implementation and Support
Key facts
- Contract value
- £27,845
- Awarded
- 02 Feb 2020
- Contract starts
- 03 Feb 2020
- Contract ends
- 03 Feb 2022
- Procedure
- Open procedure (below threshold)
- Buyer type
- Other public body
Awarded to
| Supplier | Value |
|---|---|
| Total Enterprise Solutions | £27,845 |
Description
Ageing Better launched in 2015. This was shortly followed by the adoption of Highrise as our CRM system. Last year, Ageing Better launched a new strategy with a clearer focus on four key areas (work, housing, health and communities). The organisation has expanded significantly with a larger headcount and more colleagues carrying out external engagement on behalf of the organisation. With new working structures and goals, we want a CRM system to be better integrated into our processes and to streamline functions to future proof the growing needs of the charity.
The new strategy provides the framework for a more integrated and complex CRM system to track our interaction with a broader range of stakeholders to ensure we influence the changes we want to see across sectors and policy areas.
Additional information: Please note that we do not have an online portal for submissions. Clarification questions and proposals should be sent to [email protected]
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