Microsoft Dynamics Support Resource
Key facts
- Closing date
- 21 Sep 2020
- Contract starts
- 03 Nov 2020
- Contract ends
- 03 Nov 2022
- Procedure
- Open procedure (above threshold)
- Buyer type
- Education
Description
The University is looking to establish a single supplier framework agreement to appoint a partner who can provide suitable Dynamics CRM support and development resource, to work alongside the University's own project management or business analyst resource, as required over the term of the agreement.
The primary purpose of the framework agreement is to provide an ongoing dedicated resource to the University. The secondary purpose is to facilitate an agile and efficient route to market in the event that the University identifies additional projects which require Dynamics CRM support, but which fall outside of the scope of the ongoing resource and business as usual.
It is envisaged that the appointed partner will offer suitable resource to cover professional services including, but not limited to, the following: o Systems/Business Analysis o Solutions Development o Systems Maintenance o Dynamics 365 Support o User Adoption, Knowledge Transfer, Change Management and Training o Mobile Solutions o Trusted Advisor o Documentation o End of contract handover
Additional information: Further information and ITT documentation can be accessed via the University's e-tendering portal www.in-tendhost.co.uk/universityofhuddersfield
Is a Recurrent Procurement Type? : No
Categories (CPV)
- 72212445 Customer Relation Management software development services
- 48000000 Software package and information systems
- 72600000 Computer support and consultancy services
- 72500000 Computer-related services
- 48445000 Customer Relation Management software package
- 72000000 IT services: consulting, software development, Internet and support
- 72610000 Computer support services
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