Culture Health Check for World Class Programmes

UK Sport requires the carrying out and reporting on the Culture Health Checks for the summer and winter sports across a 1-year period. Each exercise will comprise three surveys covering the following groups: athletes, staff and stakeholders associated with each sport's World Class Programme (WCP)

The aims of the Culture Health Check surveys is to capture 3 different perspectives (athlete, staff and stakeholder) on (I) the day-to-day experience of the WCP and (ii) the quality and effectiveness of the WCP in each sport as a reflection of the past 12 months. In these respects, the survey is intended to provide a triangulated perspective on the dimensions of 'Culture', 'System' and Athlete', on which NGBs are required to report.

The indications are that approximately 24 summer sports will participate, accounting in total for approximately 600 athletes, 550 staff and 200 stakeholders associated with the WCP. It is anticipated that up to 4 sports or disciplines will participate in the winter survey with similar approximate numbers of athletes, staff and stakeholders. Consequently, there will be an approximate total of up to 28 sports participating in the Culture Health Checks.

Method

UK Sport will provide details of all WCP athletes, staff and stakeholders (secured via the respective NGB) to the successful contractor on a sport-by sport basis ahead of each survey window.

The successful contractor will be required to pre-code this (and possibly some additional) data and to provide each athlete with a unique reference number/log-in code such that their responses to the survey questionnaire can be matched to these personal details. The contractor will similarly be expected to track which athletes have and have not completed the survey.

Tasks required

Working closely with the UK Sport project team, the successful contractor will be required to undertake the administration of the Culture Health Check.

To contact by email those athletes who have not completed a questionnaire.

To carry out all data processing and analysis consistent with the research objectives. The data analysis must include a full validated SPSS data set.

To prepare a report of the survey window closing, a sport specific report of the survey data including a summary of the most notable results.

To prepare a survey overview report, considering the responses of athletes, staff and stakeholders across the whole Programme along with any significant changes occurred over time.

Bidders can anticipate that the report will need to include:

• Details of methodology/response rates/sample profile etc. • Overall top-line results for each question • Analysis of any notable similarities or differences in the responses • Analysis of the key drivers that explain athletes' satisfaction or dissatisfaction with the support and services they receive • Comparison of the surveys used including response rate breakdown across the staff/athletes and stakeholders