The Provision of Resource Augmentation Services for UC Administration
Department for Work and Pensions · London
Key facts
- Contract value
- £34,548,126
- Awarded
- 19 Apr 2020
- Contract starts
- 20 Apr 2020
- Contract ends
- 06 Oct 2020
- Procedure
- Negotiated procedure without prior publication (above threshold)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Capita Business Services | £34,548,126 |
Description
Awarded Contract Notice for the provision of telephony helpline services to provide customers with information about Universal Credit particularly focusing on payments, earning, how to claim, health & complex needs and appointments.
Additional information: Redacted Contract document attached
Categories (CPV)
- 79512000 Call centre
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