For the provision of Visitor and Customer Tracking Research Services - AWARD
Lee Valley Regional Park Authority · United Kingdom
Key facts
- Contract value
- £39,513
- Awarded
- 08 Mar 2020
- Contract starts
- 31 Mar 2020
- Contract ends
- 31 Mar 2023
- Procedure
- Open procedure
- Buyer type
- Local government
Awarded to
| Supplier | Value |
|---|---|
| Vector Research | £39,513 |
Description
The Authority are looking for an Visitor and Customer Tracking Research Services company to fulfil and agree to the following requirements.
Lee Valley Regional Park Authority' objectives are:
o To measure customer/visitor satisfaction levels and profile visitors across venues and parklands randomly throughout the year o To monitor customer feedback, positive or negative, on topics customers may have raised, thus highlighting areas of concern at an early stage. o Identify any issues or areas of improvement that customers have with any of our facilities or services o Provide summary reporting of research findings to operational managers
Categories (CPV)
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