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Tenfell
Awarded contract
Published 29 Dec 2023

Workforce Management Software Essex

7 Force Commercial

Key facts

Contract value
£377,336
Awarded
15 Dec 2023
Contract starts
18 Dec 2023
Contract ends
17 Dec 2026
Procedure
Call-off from a framework agreement (framework)
Buyer type
Other public body

Awarded to

SupplierValue
Business Systems UK Ltd£377,336

Description

Essex Police wish to replace the Electronic Duty Sheet (EDS) with a new Workforce Management (WFM) solution which will allow Contact Management to more effectively plan resource requirements to meet request for service volumes based on predictive data, planned events, environmental factors and staff availability. The Force are seeking a modern solution from the best available products on the commercial market and need to ensure it will link with our other IT and telephony systems. This solution must adhere to the 7 Force IT Non-Functional Requirements and Information Security Baseline Requirements and be fully compliant with the Business Functional Requirements.

Categories (CPV)

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