19-20.CSG. Research into Help to Save Customer Experience
H M REVENUE & CUSTOMS · United Kingdom
Key facts
- Contract value
- £64,500
- Awarded
- 11 Nov 2019
- Contract starts
- 11 Nov 2019
- Contract ends
- 17 Apr 2020
- Procedure
- Other - Mini competition within Lot 3 of the BEIS Research and Evaluation Framework for suppliers who confirmed their interest in receiving HMRC research commissions. (framework)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| BMG Research | £64,500 |
Description
Help to Save is a scheme designed to encourage people on low incomes to build up savings by offering bonuses on savings. This mixed method research aims to provide insight into customer behaviour and experiences of the service following launch. This will help HMRC to identify any improvements that can be made to the scheme and understand how to further encourage uptake.
Categories (CPV)
- 73110000 Research services
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