NSDR Contractors - Case Team Leader
Department of Health and Social Care · London
Key facts
- Contract value
- £11,470
- Awarded
- 26 Sep 2019
- Contract starts
- 29 Sep 2019
- Contract ends
- 11 Nov 2019
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Networkers | £11,470 |
Description
The Case Team Leader will be responsible for prioritising the work of the case investigation teams, and coordinating the work in close conjunction with other Department of Health & Social Care senior stakeholders. Key responsibilities and tasks include: - Managing and prioritising the allocation of new complex cases raised through the escalation process to ensure cases are allocated effectively and promptly - Ensuring reporting deadlines are met by the team - Validating effective case management within the teams - Managing daily touchpoint with Case Managers across various sites - Providing support and guidance to Case Managers to manage cases to prompt resolution
Categories (CPV)
- 79600000 Recruitment services
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