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Tenfell
Closed tender
Published 10 Jul 2020

COV - One Coventry User Led Service Design Consultancy

Coventry - Solihull - Warwickshire

Key facts

Closing date
24 Jul 2020
Contract starts
06 Sep 2020
Contract ends
06 Mar 2021
Procedure
Other -
Buyer type
Other public body

Description

User Led Service Design is one of the fundamental principles of Government Digital Services (GDS) and the Local Digital Declaration (of which Coventry City Council is a signatory). As part of the Digital First Programme the Design workstream focuses on adopting a user led service design approach to reviewing our services and identifying and delivering opportunities for improved customer outcomes and efficiencies.

Coventry Council is seeking to award a contract to a supplier who will work in a partnership approach to develop and deliver a user centred design solution for the Council. Further details can be found in the tender documentation.

The value of the initial contract (6 months) will be a maximum value of £100k exc VAT.

Additional information: please visit www.csw-jets.co.uk to express a interest to be able to access the tender documentation

Delivery Notes

Please see the tender documentation.

Is a Recurrent Procurement Type? : No

Categories (CPV)

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