RBGKEW/708 ITSM (Service Desk Tool)
Royal Botanic Gardens, Kew · United Kingdom
Key facts
- Contract value
- £145,000
- Awarded
- 16 Oct 2019
- Contract starts
- 01 Nov 2019
- Contract ends
- 31 Oct 2023
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Other public body
Awarded to
| Supplier | Value |
|---|---|
| HORNBILL SYSTEMS LIMITED | £145,000 |
Description
RBG Kew is looking for a solution that supplies ITIL modules, Incident, Problem, Request Fulfilment, Change and Asset management as the main core modules, with an option of Release, Analytics and Contract Management.
Categories (CPV)
- 72253000 Helpdesk and support services
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