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Tenfell
Awarded contract
Published 11 Mar 2020

Norwich City Council Tenancy and Estate Management System

Norwich City Council · East of England

Key facts

Contract value
£589,802
Awarded
18 Dec 2019
Contract starts
11 Mar 2020
Contract ends
10 Mar 2027
Procedure
Other -
Buyer type
Local government

Awarded to

SupplierValue
Northgate Public Services (UK) Limited£589,802

Description

Norwich City Council is looking to procure a Tenancy and Estate Management System to manage all aspects of housing management, adhering to relevant legislation and supporting council policies and strategies. The solution should include tenancy management, estate management, rent and charges management, managing homelessness, private and public sector leasing. The Council needs a system to drive a number of corporate goals: • Maintain and improve the condition of existing housing • Improve the use and management of our existing housing stock • Improve our neighbourhoods • Provide a one-stop shop of 'end-to-end' housing services. The system is required to support the overall aim of moving from an enforcement driven tenancy management model by adopting a new approach to tenancy management based on a 'healthy tenancy' outcome, driven by an agreed model of support and self-management, underpinned by an integrated data management system. A major driver for replacing the existing Capita Housing Management (Academy) system is that the supplier has confirmed this will be officially de-supported at the end of August 2020. The Council's aim is to have the replacement fully implemented and working as a like-for-like replacement by 1st July 2020. The successful supplier will be expected to demonstrate that they can achieve this target. The Council accepts that those functions not managed by the current system that could be delivered by the replacement, may be better to implement at a later date, subject to planning and agreement with the successful supplier. This is a further competition using the Crown Commercial Services framework RM3821 - Data and Application Solutions Lot 2b: Environmental & Planning.

Categories (CPV)

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