Information technology research and advisory services
Cheshire East Council · North West
Key facts
- Contract value
- £95,236
- Awarded
- 10 Sep 2020
- Contract starts
- 10 Sep 2020
- Contract ends
- 10 Sep 2023
- Procedure
- Other - Direct Award
- Buyer type
- Local government
Awarded to
| Supplier | Value |
|---|---|
| Infotech Research Group | £95,236 |
Description
1) Establish and implement a robust but flexible target operating model for ICT services in a shared service environment. This includes help with job descriptions together with roles and responsibilities. 2) Advise on ICT contract and vendor management including the negotiation of very complex licensing models with key suppliers - This provides unbiased view on our contracts provided by our high value platinum suppliers. 3) ICT operational service transformation & customer satisfaction measuring. 4) Service Desk Standardisation/Transformation programme & service improvement and support models guidance and resources. 5) Portfolio Management and delivery methodologies
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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