Out of Hours Contact Centre
One Housing Group Limited · United Kingdom
Key facts
- Contract value
- £86,400
- Awarded
- 27 Feb 2020
- Contract starts
- 31 Mar 2020
- Contract ends
- 31 Mar 2022
- Procedure
- Other -
- Buyer type
- Housing
Awarded to
| Supplier | Value |
|---|---|
| NPA 24/7 | £86,400 |
Description
1.1 One Housing requires a Supplier with an excellent track record of providing a high standard of call handling and associated services relevant to the scope of the specification. The Supplier, once selected, will be able to demonstrate their considerable experience and ability in delivering such requirements to customers in the UK comparative to the size and complexity of the Client. Managing telephone calls from Client's customers (or persons acting on their behalf) outside of Client's operating hours.
Categories (CPV)
- 79512000 Call centre
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