Water Matters (2020)
Consumer Council for Water · West Midlands
Key facts
- Estimated value
- £275,000
- Closing date
- 03 Jun 2020
- Contract starts
- 02 Aug 2020
- Contract ends
- 31 May 2022
- Procedure
- Open procedure (above threshold)
- Buyer type
- Central government
Description
Water Matters is a tracking survey of household customer views on their water and sewerage services. Therefore, the survey, methodology and analysis must be consistent with previous years to support robust trend analysis. In bidding for this contract, suppliers must be certain they can replicate the previous methodology in all respects.
This must be a telephone survey of household water bill payers in England and in Wales. It must use the same sampling approach and quotas as in previous years i.e. a random digit dial landline survey sample with quota controls to +/- 5% of the most recent census data by region, plus a sample of mobile only households
NOTE: Water Companies may commission additional Booster Surveys in conjunction with this contract. The contract value of £275000 (ex VAT) represents potential total value of spend related to this contract both directly from CCW and indirectly from Water Companies.
Additional information: Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.
Categories (CPV)
- 65100000 Water distribution and related services
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