Closed Cultures

The CQC (the Care Quality Commission) is undertaking a piece of work to improve the way it regulates and monitors services that may be closed cultures. We want to work in collaboration with people who use services to develop these changes. A closed culture is a poor culture which has an increased risk of harm - including abuse and human rights breaches. This can be deliberate or unintentional - either way it can cause unacceptable harm to a person and their loved ones. The Care Quality Commission (CQC) is the independent regulator for health and social care services in England. We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find including performance ratings to help people choose care. We need a supplier/s to provide support and the engagement of people who use different services, in delivery of a programme of work: • Engaging with people with lived experience (specific population groups below) on the Closed cultures project

We need suppliers (we encourage bids for 1-4 of the below groups) to reach people who have experienced 'closed cultures' and are either being cared for currently, or have been cared for in the following, or are part of the following groups: 1. People with a complex learning disability or autistic people that have complex and varying needs that might require hospital admission 2. Hospitals that care for autistic people or those with a learning disability 3. Mental health hospitals where people are detained under the Mental Health Act or Deprivation of Liberty safeguards 4. Social care services that use Deprivation of Liberty safeguards through the Mental Capacity Act including services that care for people with dementia. The Suppliers will have a specific skillset and a way to recruiting individuals according to a brief from CQC.

Additional information: The contract is anticipated to commence during September 2020 for the duration approximately 9 months with the option to extend for a further 3 months The full specification of the requirement is set out in the ITT tender document available at CQC e-Sourcing Portal:

Bravosolution.co.uk https://cqc-commercial.bravosolution.co.uk NOTE: IF YOU ARE ALREADY REGISTERED ON CQC E-TENDERING PORTAL PLEASE GO STRAIGHT TO STEP 2 BELOW. IF UNREGISTERED PLEASE FOLLOW THE INSTRUCTIONS BELOW TO REGISTER

Step 1. How to Express Interest: - Register your company on the eSourcing portal (this is only required once): - browse to the eSourcing Portal: https://cqc-commercial.bravosolution.co.uk and click the link to register Bravo Project reference = Project_408 - accept the terms and conditions and click "continue", - enter your correct business and user details, - note the username you chose and click "Save" when complete, - you will shortly receive an email with your unique password (please keep this secure).

Step 2. Accessing the ITT: - login to the portal with the username / password, - click the "ITTs Open To All Suppliers" link (This area in Bravo contains CQC's Invitation to Tender opportunities (ITT's) open to any registered supplier), - click on the relevant "ITT" to access the content, - click the "Express Interest" button at the top of the page, - this will move the "ITT" into your "My ITTs" page (This is a secure area reserved for your projects only), - you can now access any attachments by clicking "Buyer Attachments" in the "ITT" Details" box to respond to the ITT, -Note the deadline for completion and follow the on-screen instructions to complete the ITT - You must then submit your reply using the 'Submit Response' button at the top of the page.

Note: There may be a mixture of on-line and off-line actions for you to perform. Online help and technical support is available via the Bravo helpdesk by Phone +44 0800 069 8630 or Email [email protected] . If you require any further assistance please consult the on-line help, or contact the eTendering help-desk

To be considered as a Bidder you must complete and submit a Tender Response by the deadline of 12:00 hours (12pm Noon) on 14/08/2020.

The ITT will be available to download from midday on 23/07/2020.

Please allow sufficient time to make your tender response submission as late tender response submissions will not be permitted by the system.