Temporary COVID-19 Welfare Call Centre
Hampshire County Council · South East
Key facts
- Contract value
- £900,000
- Awarded
- 30 Mar 2020
- Contract starts
- 30 Mar 2020
- Contract ends
- 30 Sep 2020
- Procedure
- Negotiated procedure without prior publication (above threshold)
- Buyer type
- Local government
Awarded to
| Supplier | Value |
|---|---|
| Impact Call Centre Ltd | £900,000 |
Description
This contract is for the provision of a temporary call centre to provide information, advice and signposting for residents of Hampshire in relation to COVID-19. In particular the service will focus on those individuals advised to self-isolate for an extended period of time and their families. The Council does not have the capacity to provide this service itself and is therefore purchasing call centre capacity from a supplier has existing infrastructure and workforce who can deliver this service.
Categories (CPV)
- 79512000 Call centre
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