Provision of Continence Products and Services
United Lincolnshire Hospitals NHS Trust · United Kingdom
Key facts
- Contract value
- £6,500,000
- Awarded
- 04 Jul 2018
- Contract starts
- 30 Sep 2018
- Contract ends
- 01 Oct 2023
- Procedure
- Open procedure
- Buyer type
- Health
Awarded to
| Supplier | Value |
|---|---|
| Essity UK Ltd | £6,500,000 |
Description
The Authority seeks a Contractor to provide a comprehensive service for the supply and delivery, of continence products to patient's homes, residential homes and in-patients at a number of facilities, including community hospitals and Authority premises. The key objectives are: ⢠To provide a range of products as detailed in the specification for adults and children ⢠To provide a delivery service to meet patients' needs, wherever they reside ⢠To provide an online ordering process / system for products, literature and samples ⢠To provide a dedicated computerised system, providing detailed patient data and comprehensive management reports ⢠To provide a dedicated customer care operators ⢠To provide an data inputting service ⢠To provide a facility outside normal office hours, which allows patients/healthcare professionals to contact the Contractor ⢠To provide a system to track the time each call takes to be answered. ⢠To provide a Freephone telephone number for clients and a separate number for healthcare professionals ⢠To work to agreed Authority criteria regarding access to the service and specific product provision ⢠Provide reminders of reassessments ⢠To provide stationery as agreed with the Authority ⢠Provision of free product samples to patient ⢠Provision of free product sample kit for Authority staff
Additional information: This is a one step process through the Due North (Proactis) pro-contract portal (www.procontract.due-north.com; all required documentation must be submitted by the closing time 12:00hrs on the published date.
Categories (CPV)
- 85142400 Home delivery of incontinence products
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