Provision for Remote Diagnostics and Technical Support for NOC Vessels
National Oceanography Centre · South East
Key facts
- Contract value
- NOK 350,000
- Awarded
- 16 Jul 2026
- Contract starts
- 16 Jul 2026
- Contract ends
- 30 Sep 2026
- Procedure
- Below threshold - without competition
- Buyer type
- Local government
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| Siemens Energy Ltd | NOK 350,000 |
Description
The contract is a service agreement with the supplier for the provision of: technical support, remote diagnostics, emergency assistance, maintenance support for the supplier specific systems onboard the RSS James Cook. As part of the contract, the supplier will provide access to a Remote Diagnostic System which will enable to the supplier to securely connect and digitally interact with the systems on board. The interaction includes: systems monitoring, fault finding, data transfer and if possible remote corrections via the Common Remote Service Platform. Additionally, the National Oceanography Centre will have access to a 24 hour, 7 days a week support line that will offer technical support in case of urgent requirements on board the ship. For non-urgent queries a general technical support line is available during the hours of 08:00 and 16:00 in the CET time zone.
Categories (CPV)
- 71356300 Technical support services
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