Provision of Grass Cutting/Grounds Maintenance Service

Provision of grass cutting services to Derby College, including sports fields/football pitches, grass verges, campus entrances, internal and external grass verges and children's play areas.

Additional information: This is an e-tender and all bidders must register on the College e-tender website to download and return completed tender documents.

Derby College uses an e-tender system provided and hosted by In-Tend Ltd. In-Tend Ltd is a University of Sheffield subsidiary organisation which provides procurement services to public and private sector organisations.

The Bidder's attention is drawn to the Step by Step Supplier Guide which explains how to register on the system and ultimately manage the procurement process from a Bidder's perspective.

The Step by Step Supplier Guide is provided with the suite of tender documents associated with this tender, but can also be downloaded from the In-Tend website by following the instructions below:

i) Visit http://in-tendhost.co.uk/fe ii) Click on the 'Guidance for Suppliers' Tab. iii) Download document entitled 'Supplier E-Tendering Guide.doc'

Bidders wanting to take part in this tender process must register on the In-Tend system and manage the process via this system.

All tender submissions must be returned via the In-Tend system, using the 'My Tender Return' section of the website. The College is unable to accept tender submissions in hard copy format or via fax or email. Tender submissions received in this manner will be disqualified from the tender process.

Bidders should note the following:

o It is the Bidder's responsibility to ensure that a copy of ALL documentation is retained by the operator prior to any submission.

o Ensure that no attachments uploaded to the e-tender system possess any software virus that prevents the College opening the documents post-deadline. Ensure also that any software media / file types used are commonplace to the College (e.g. Word, PDF, Excel) and that file types are not corrupt when uploaded. It is always recommended to present documents in a PDF format to avoid such issues. The College reserves the right to disqualify any tender submission which cannot be opened (for the reasons discussed) post-deadline.

o It is the Bidder's responsibility to maintain an 'active' tender account throughout the process. Accounts tend to become inactive if an operator mistakenly keys-in an incorrect password several times. It is not the responsibility of the College to monitor the status of tenderer accounts. Please be aware that any tender communications may not be available to view if an account is inactive. In the first instance, please contact In-Tend Ltd direct to get the account re-instated. It is required that the Bidder regularly checks the status of their tender accounts during a procurement. The College is not responsible for any missed communications (or the consequences) due to inactive accounts.

o All technical queries regarding the e-tender system should be directed to the In-Tend Support Desk, the contact details of which are as follows:

o Tel: 0844 272 8810 o Email: [email protected]

Is a Recurrent Procurement Type? : Yes