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Tenfell
Closed tender
Published 24 Oct 2018

Highways England's provision of information to road users

OFFICE OF RAIL AND ROAD · London

Key facts

Estimated value
£80,000
Closing date
07 Nov 2018
Contract starts
18 Nov 2018
Contract ends
11 Mar 2019
Procedure
Open procedure (below threshold)
Buyer type
Central government

Description

We monitor Highways England and its management of the strategic road network - the motorways and main 'A' roads in England. We are here to ensure they manage the network to deliver performance, including efficiency, safety and sustainability, for the benefit of road users and the public. Highways England's licence requires it to 'proactively and reactively provide relevant, accurate and timely information about traffic and conditions on the network to road users, including when there is disruption'. This piece of work will review what information is available to road users to assist route planning before setting out on a journey, as well as informing decisions en-route. In particular, it will assess what information is provided by Highways England, what is available from other sources, and identify potential areas for improvement. The 2015-2020 road investment strategy does not include any performance indicators directly relating to information provision. However, ensuring road users are well-informed has the potential to contribute to improved performance in areas such as delay and satisfaction. This work will consider how better information can benefit road users in the next road period, and beyond.

Additional information: All communication must be made via Bravo (joining instructions attached). This tender closes on 07/11/2018 at 12pm.

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