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Tenfell
Awarded contract
Published 16 Jul 2026

System Integrator for Customer Experience Platform

Sanctuary Housing Association · West Midlands

Key facts

Contract value
£4,450,000
Awarded
12 Jul 2026
Contract starts
12 Jul 2026
Contract ends
30 Jun 2027
Procedure
Direct award
Buyer type
Housing

Awarded to

SupplierValue
DELAWARE DIGITAL LLP£4,450,000

Description

The project is for the procurement of a System Integrator for Sanctuary's existing, part built, Salesforce Customer Experience solution. The services comprise completing the build of the solution and transitioning it into the live environment. This includes the professional services, technical support and deliverables needed to finish the remaining implementation, configuration, integration and testing activities. The services also include deployment support, issue resolution, knowledge transfer and transition assistance. The scope is intended to ensure the platform is properly implemented, integrated and ready for effective live operation.

Categories (CPV)

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