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Tenfell
Awarded contract
Published 22 May 2018

Disagreement Resolution and Mediation Service 2018-19

Sheffield City Council · Yorkshire and the Humber

Key facts

Contract value
£60,000
Awarded
21 May 2018
Contract starts
31 May 2018
Contract ends
31 Mar 2019
Procedure
Open procedure
Buyer type
Local government

Awarded to

SupplierValue
Collis Mediation Ltd£60,000

Description

Sheffield City Council in collaboration with the City of Bradford Metropolitan District Council, seek to develop a collaborative relationship with the Independent Sector to deliver impartial Disagreement Resolution and Mediation Services to Service Users and Education Providers, Local Authorities or Health Commissioners. Local Authorities have an obligation to inform Parents and Young People of the possibility of resolving disagreements across Education, Health and Social Care through the Disagreement Resolution and Mediation Procedures. Education, Health and Social Care Providers should also have Complaints Procedures which, along with details about appealing to the Tribunal, should be made known to Parents and Young People through the Purchasers Information, Advice and Support Service. The Children and Families Act 2014 makes provision for Parents and Young People to access a Disagreement Resolution Process or Mediation Service prior to registering an appeal with the First-tier Tribunal.

Categories (CPV)

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