OPERATIONAL CLOUD SERVICE SUPPORT
Key facts
- Contract value
- £671,000
- Awarded
- 23 Mar 2018
- Contract starts
- 01 Apr 2018
- Contract ends
- 01 Apr 2019
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Other public body
Awarded to
| Supplier | Value |
|---|---|
| M4 DIGITAL GROUP LTD | £671,000 |
Description
DVLA requires a service that provides; Support of AWS cloud hosted services using automation tools such as Terraform, Ansible. Provision of 24/7 on call support for AWS Cloud hosted services on a 1 in 4 rota basis. Management of incidents and change via ServiceNow and JIRA. Enablement of knowledge transfer and skilling up of DVLA personnel (assessed on a fortnightly basis). Services currently supported are shown below, but over the next 12 months new services will be transitioned into Live support: ⢠Strategic Card Payments (SCP) ⢠Online Enforcement Payments (OEPP) ⢠Fitness to Drive (F2D) ⢠VED Calc ⢠Integrated Enquiry Platform Vehicles ⢠Integrated Enquiry Platform Drivers (7 services) ⢠Vehicles Management and Personalised Registration (VMPR) ⢠Cross Border Enforcement (CBE) ⢠CIS Management / DSP Platform ⢠Common Image Service ⢠Office of Low Emission Vehicles (OLEV
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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