Supply of customer feedback platform
Flagship Housing Group · United Kingdom
Key facts
- Closing date
- 11 Dec 2018
- Contract starts
- 01 Mar 2019
- Contract ends
- 29 Feb 2020
- Procedure
- Open procedure
- Buyer type
- Housing
Description
Flagship Group invites you to submit Tender for the provision of a real time platform for the collection, analysis and presentation of customer feedback to track Flagship Group's customer journey and interactions across multiple touchpoints along with an annual NPS relationship survey. Flagship Group would be looking for a solution to be in place by 1st March 2019 for one year plus optional three extension periods of one year each at Flagship Group discretion.
Categories (CPV)
- 72222300 Information technology services
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