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Tenfell
Awarded contract
Published 11 Jun 2018

Understanding Customer Behaviours During Participation of the Trial of Help to Save

H M REVENUE & CUSTOMS · United Kingdom

Key facts

Contract value
£43,200
Awarded
19 Apr 2018
Contract starts
22 May 2018
Contract ends
30 Sep 2018
Procedure
Competitive procedure with negotiation (above threshold)
Buyer type
Central government

Awarded to 2 suppliers

SupplierValue
Kantar£43,200
Verian Group UK Ltd—

Description

Assignment under the Market Research MR130001 Agreement Contract. This qualitative research will explore customer experiences and behaviours during participation of the trial of Help to Save. It will seek to understand customers' perceptions of and experiences of participation, and any barriers to saving through the scheme, exploring how these could be mitigated. The findings will be used to improve the Help to Save service.

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