ICT Managed Service Regional Framework
Key facts
- Contract value
- £175,000,000
- Awarded
- 11 Sep 2023
- Contract starts
- 17 Nov 2023
- Contract ends
- 16 Nov 2027
- Procedure
- Open procedure
- Buyer type
- Emergency services
Awarded to
| Supplier | Value |
|---|---|
| BRITISH TELECOMMUNICATIONS LIMITED | £175,000,000 |
Description
The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer's other contracted partners.
The services required will be:
⢠Service Management ⢠Customer Service Desk ⢠Applications ⢠End User Workplace ⢠Technical Security ⢠Hosting ⢠Data and Voice Network ⢠Field Mobile ⢠Airwave ⢠Resources
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
- 50312600 Maintenance and repair of information technology equipment
- 50312610 Maintenance of information technology equipment
- 50312620 Repair of information technology equipment
- 72222000 Information systems or technology strategic review and planning services
- 72222100 Information systems or technology strategic review services
- 72222200 Information systems or technology planning services
- 72222300 Information technology services
- 72223000 Information technology requirements review services
- 72267100 Maintenance of information technology software
- 72267200 Repair of information technology software
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