Digital capability consultation
National Savings and Investments · London
Key facts
- Closing date
- 21 Dec 2018
- Contract starts
- 21 Jan 2019
- Contract ends
- 21 Apr 2019
- Procedure
- Open procedure
- Buyer type
- Central government
Description
The purpose of this Invitation to Tender is to establish a contract for a consultation on NS&I's Digital Capability.
This consultation will be on behalf of the Digital Experience team within NS&I's Retail directorate. It will set out a strategic vision for the team: - The vision of good for digital first NS&I customer experiences It will also deliver guidelines defining how we apply our burgeoning digital capabilities to assure that: - Our experiences are legacy-free and digital-first - Our experiences are truly customer-centric and meet customer needs
Minimum requirements: In order to be eligble for consideration, bidders must as a minimum, demonstrate:
- Two brief case study examples of your experience in the retail digital banking field particularly in relation to banking start-ups and challengers. - A track record of providing thought leadership to challenger banks. - Previous experience with retail financial services clients
Categories (CPV)
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