Network Management Contact Centre
Department for Work and Pensions · London
Key facts
- Contract value
- £52,361,000
- Awarded
- 31 Jul 2013
- Contract starts
- 28 Aug 2013
- Contract ends
- 31 Jul 2018
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| The Capita Group Plc | £52,361,000 |
Description
A Call off from the DWP Contact Centre Services Framework. Covers service lines for: Pension Credit claims, Pension Credit enquiries, State Pension enquiries, LA/AA, claim packs, Winter Fuel enquiry line, NiNo appointments, National Benefit Fraud Hotline
Categories (CPV)
- 79512000 Call centre
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