Dental Out of Hours Service for Coventry, Rugby and North Warwickshire

NHS Arden and Greater East Midlands Commissioning Support Unit (AGCSU) on behalf of NHS England - Midlands & East (West Midlands) (referred to as the Commissioner) is inviting suitably qualified and experienced providers to deliver the Service of Dental Out of Hours Services for Coventry, Rugby and North Warwickshire under a 12 month agreement with the option to extend for up-to a further 12 months. The estimated annual agreement value per annum (excluding V.A.T.) is £80,000 and the estimated total value excluding VAT for a contract duration of 2 years is £160,000.

The Service will provide a telephone triage service with limited face to face access for those patients who following an initial assessment need to be seen the same day by a dentist, either for further assessment or treatment, at the Premises.

The objectives of the Procurement are to commission a Service to serve the Coventry, Rugby and North Warwickshire CCG areas.

The key objectives of the Procurement are to commission Out of Hours Dental Care Services provision for Monday to Friday (18:30 to 22:30), Saturdays, Sundays and bank holidays (08:00 to 20:00) for Coventry, Rugby and North Warwickshire.

The Service will be required to meet the following needs:

- To deliver an Out of Hours Dental Care service providing assessment and treatment for patients with a variety of non-life-threatening dental conditions to the population of Coventry, Rugby and North Warwickshire

- to deliver face to face sessions for assessment and treatment sufficient to meet the identified needs of patients who cannot be diverted into next day services

- to divert patients, who are triaged by the provider but who do not require same day face to face treatment, into suitable in hours services and give advice and guidance about pain relief where necessary

- to ensure services are provided in a safe, caring, appropriate and accessible environment; and

- to reduce inappropriate attendances at A & E.

Additional information: Arden & GEM CSU is managing this Procurement in accordance with the Public Contracts Regulations 2015 (the "Regulations"). Although this procurement has a total value under the OJEU threshold, Arden & GEM CSU is managing this Procurement in accordance with the Public Contracts Regulations 2015 (the "Regulations") as best practice.

The Contracting Authority will be using an eTendering system in this procurement exercise. Suppliers Instructions: How to Express Interest in this Tender

1. Register your company on the eSourcing portal (this is only required once) -Browse to the eSourcing Portal: https://ardengemcsu.bravosolution.co.uk and click the link to register - Accept the terms and conditions and click 'continue' - Enter your correct business and user details -Note the user-name you chose and click 'Save' when complete - You will shortly receive an e-mail with your unique password (please keep this secure)

2. Express an Interest in the tender - Login to the portal with the username/ password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre- Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant ITT 918 to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only) - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box

3.Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the ITT - There may be a mixture of on-line and off-line actions for you to perform (there is detailed on-line help available) You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the on-line help, or contact the eTendering helpdesk.