Information and Advice Service for the NHS Continuing Healthcare Programme
NHS England · London
Key facts
- Contract value
- £179,356
- Awarded
- 09 Nov 2017
- Contract starts
- 01 Dec 2017
- Contract ends
- 31 Mar 2019
- Procedure
- Open procedure (above threshold)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Ethical Legal Services Ltd | £179,356 |
Description
NHS England is seeking to appoint a suitably qualified provider in the field of Continuing Healthcare (CHC) for the NHS. The contract will provide a national advice and information service for patients who are assessed as having a 'primary health need' and their families. Clinical Commissioning Groups (CCGs) are the responsible bodies delivering a CHC service to individuals and their carers/families in accordance with a National Framework for NHS CHC (including the Operating Model). A core component of the Operating Model is to provide consistency and improve the individual and family experience of NHS CHC. The service was launched as a pilot in 2015 and has seen an exponential growth in the number of patients and health staff seeking advice and guidance. ⢠38,000 visits to the information on their website ⢠2,200 comprehensive written guides sent out to individuals ⢠8,500 telephone consultations ⢠1,400 written consultations (web portal and email) The type of advice includes: ⢠Supporting people with specific conditions; ⢠understanding of the complex operational patient pathways; ⢠detailed understanding of guidance & legislation for CHC For more information please access the tender documents by visiting NHS England's e-tendering platform at www.nhsengland.bravosolution.co.uk
Categories (CPV)
- 79100000 Legal services
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