Unified Communications and Networks Support Services

University Hospitals Birmingham NHS Foundation Trust (UHB) which runs the Queens Elizabeth Hospital Birmingham (QEHB), Birmingham Chest Clinic, Heartlands Hospital, Good Hope Hospital, Solihull Hospital (collectively known as "HGS") and various community services across the region is to select a suitably qualified and experienced strategic partner to support their unified communications and data networks at each layer of the network. The scope of support covers WAN (not circuits), LAN (Core and Edge), Wi-Fi, Unified Communications including service desk, incident management, configuration, reporting, innovations and ad-hoc services when required.

UHB is tendering for services to replace existing contracts due to expire between 2019 and 2020 respectively. The supplier will be expected to plan a phased transition, allowing for a seamless transfer to operational service at the end of the existing contracts. It is anticipated that transition services will commence in January 2019.

It is UHB's intention that the contract shall commence on the transition services commencement date and the term of the contract shall expire five (5) years from the operational services commencement date (anticipated to be July 2019 but this is subject to change). There will be options to extend the contract for a further two 12 month periods (5+1+1).

Additional information: How to register

Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal: https://nhs.bravosolution.co.uk/nhs_collaborative/web/login.html and click the link to register - Accept the terms and conditions and click 'continue' - Enter your correct business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password (please keep this secure); 2. Express an Interest in the Tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open to All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Browse the PQQs (there may be more than one page) and select 'pqq_28488' by clicking on it. - Click the 'Express Interest' button at the top of the page - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only) - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box; 3. Responding to the Tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ ITT - There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.