1718CSTD35 HM Revenue and Customs Individuals, Small Business and Agents Customer Survey 2018-2020
H M REVENUE & CUSTOMS · United Kingdom
Key facts
- Contract value
- £958,030
- Awarded
- 06 May 2018
- Contract starts
- 07 May 2018
- Contract ends
- 26 Mar 2021
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Verian Group UK Ltd | £958,030 |
Description
The Customer Survey 2018-20 allows HMRC to monitor customer experience and perceptions of dealing with HMRC. Covering tax agents, small businesses and individuals, the survey will provide robust data on HMRC's commitment to providing a good customer experience and allows us to track changes in experiences and perceptions over time.
Additional information: This contract was let following a further competition within the BEIS Research & Evaluation Framework.
Categories (CPV)
- 73110000 Research services
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