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Tenfell
Closed tender
Published 17 Dec 2018

Customer Surveying Services

Hyde Housing Association Limited · United Kingdom

Key facts

Closing date
18 Jan 2019
Contract starts
31 Mar 2019
Contract ends
31 Mar 2023
Procedure
Open procedure
Buyer type
Housing

Description

Hyde is looking to procure survey solution(s) that enable us to collect, view and analyse customer feedback. Areas of interest for to be surveyed include:

•General perception (e.g. overall satisfaction, net promotor score) •Satisfaction with key services / customer touchpoints (e.g. feedback following a property repair / maintenance, complaint, new letting, anti-social behaviour case handling)

Categories (CPV)

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About Hyde Housing Association Limited

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