ICT13144 Assisted Transport Services Booking and Scheduling solution
Transport for London · London
Key facts
- Contract value
- £2,307,950
- Awarded
- 04 Aug 2022
- Contract starts
- 15 Dec 2022
- Contract ends
- 14 Dec 2027
- Procedure
- Competitive procedure with negotiation (above threshold)
- Buyer type
- Utilities & transport
Awarded to
| Supplier | Value |
|---|---|
| Via Technologies B.V Europe | £2,307,950 |
Description
TfL's Dial-a-Ride (DaR) service is responsible for delivering a multi-occupancy door-to-door transportation service. The service is available to registered members living in London boroughs who are unable to access mainstream public transport. DaR are seeking to replace the current booking and scheduling system that is in place. The new solution is required to support the aspirations of the Assisted Transport Services (ATS) Roadmap, which aims to bring together customer access to multiple ATS options (including non-TfL systems, funders and suppliers) onto a single platform, to enable ATS customers to self-service access the most appropriate form of transport and sources of funding to meet their travel needs, whether or not they are directly operated by TfL. TfL also seeks to exploit advancements in technology, to generate efficiencies whilst maintaining service quality. It's hoped a new solution will improve operational efficiencies within DaR but continue to satisfy customer needs.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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