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Tenfell
Closed tender
Published 22 Sep 2026

Appropriate Adult Service.

Durham County Council · North East

Key facts

Estimated value
£435,287
Closing date
20 Oct 2026
Contract ends
31 Mar 2030
Procedure
Below threshold - open competition
Buyer type
Local government

Description

Durham County Council has a requirement for an Appropriate Adult Service. An Appropriate Adult (AA) service is a safeguarding service used in the criminal justice system to protect the rights and welfare of vulnerable people when they are involved with the police. It exists because some people may not fully understand police procedures or be able to communicate effectively without support. The Service is delivered from a central custody suite in Spennymoor, County Durham, however on occasions Appropriate Adults may be required to attend alternative locations when a voluntary attendance interview is undertaken. The AA service currently assists custody for vulnerable adults and children on a call out basis as and when required. For adults this service is 24/7 and for children this is out of hours including bank holidays.

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