Social Security Scotland - Provision of 30 Client Advisors - Dundee
Social Security Scotland · Scotland
Key facts
- Contract value
- £2,127,325
- Awarded
- 06 Jul 2026
- Procedure
- Open procedure
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Venesky Brown Ltd | £2,127,325 |
Description
The provision of 30 client advisors located in Dundee providing the following services: - Through inbound and outbound calls, will provide clients with accurate information in a warm and friendly way. - Will also interact with clients online via webchat, email and may have the opportunity to engage with clients face-to-face. - Will process client applications in a timely and efficient manner making sure their details are correct, and they have supplied all the required information. - Will process payments, client requests, record case updates accurately and arrange appointment bookings. - Will be expected to maintain accurate and up-to-date information on all cases and be involved in the drafting of client letters. - Will handle sensitive and personal information confidentially. This is really important to safeguard client and colleague data. - Will work as part of a team to record client feedback and resolve or escalate customer queries and complaints. - Will be working as part of a wider network within the organisation and will help and support colleagues and Team Managers to provide an efficient and high-quality service to all clients.
Categories (CPV)
- 79620000 Supply services of personnel including temporary staff
Similar open tenders
Employment Readiness and Progression Support Service - Portsmouth 2026
Location: South EastBuyer: Portsmouth City Council
Open tenderCloses 3 Dec, 202628 daysValue £470.00kSource Find a TenderPortsmouth City Council ('the Council') is inviting tenders from suitably qualified Providers to provide a specialist Employment Readiness and Progression Support Service for adults aged 18 and over who have a learning disability and/or are autistic or self-identify as neurodivergent. The Contract will commence on 1 A
Tree Survey Services
Location: South WestBuyer: University of Exeter
Open tenderCloses 19 Nov, 202614 daysValue £45.00kSource Find a TenderUniversity of Exeter invites bidders to submit a quotation for the provision of tree survey services across the Exeter property portfolio. The purpose of this contract is to undertake a planned programme of tree inspections and condition surveys to support the ongoing management of our tree stock and associated health,
QMS Strategic Partner
Location: East of EnglandBuyer: Mid and South Essex NHS Foundation Trust
Open tenderCloses 1 Dec, 202626 daysValue £3.00mSource Find a TenderMid and South Essex NHS Foundation Trust is seeking a Strategic Improvement Partner to support the co-design, implementation and embedding of an organisation-wide Quality Management System (QMS), including improvement capability, leadership development and sustainable skills transfer.
Leeds Culture Strategy Renewal
Location: Yorkshire and the HumberBuyer: Leeds City Council
Open tenderCloses 3 Jan, 202759 daysValue £50.00kSource Find a TenderThe procurement has been established to appoint a consultant (or consultancy team) to develop a new city-wide Leeds Culture Strategy 2027-2037 on behalf of Leeds City Council, with funding stakeholders Arts Council England and Culture Consortium Leeds. The strategy will provide a shared long-term vision for culture and
RHOI: Ymgyrch Marchnata Integredig, Cyfathrebu a Newid Ymddygiad / Integrated Marketing, Communications and Behaviour Change Campaign
Location: WalesBuyer: Awdurdod Parc Cenedlaethol Eryri
Open tenderCloses 30 Nov, 202625 daysValue £35.00kSource Find a TenderMae RHOI wedi cael ei ysbrydoli gan lwyddiant CopenPay ac mae'n rhan o'r dull rhyngwladol ehangach DestinationPay. Mae'r egwyddor sylfaenol yn syml: anogir pobl i wneud rhywbeth cadarnhaol ar gyfer y lleoedd maen nhw'n ymweld â nhw ac, yn gyfnewid, derbyn gwobr gan fusnes neu sefydliad sy'n cymryd rhan. Bydd y rhaglen
Footways Maintenance Survey (Lot 3) (2027)
Location: South EastBuyer: West Sussex County Council
Open tenderCloses 16 Nov, 202611 daysValue £60.00kSource Find a TenderWest Sussex County Council are seeking to and identify suitably qualified and interested organisations to obtain road condition data for the highway network for footways and remote cycleways during 2027.