Communications Consumer Panel: Moving Home, Staying Connected (consumer research, telecoms and postal services)
OFCOM · United Kingdom
Key facts
- Contract value
- £49,300
- Awarded
- 08 Jan 2026
- Contract starts
- 23 Jan 2026
- Contract ends
- 05 May 2026
- Procedure
- Other - Mini Competition via Ofcom Market Research Framework Agreement (framework)
- Buyer type
- Central government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| Strat7 Limited, trading as Jigsaw Research | £49,300 |
Description
Research to understand recent consumer experience of moving home and interacting with telecoms and postal providers, focusing on fairness , service continuity, and challenges during transitions such as switching providers, upgrading/downgrading services, or encountering digital transformations (migrating from PSTN to IP networks, or to an area with different infrastructure or connectivity challenges).
Categories (CPV)
- 79310000 Market research services
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