Generative AI for customer contact - Live Trials
Key facts
- Contract value
- £405,400
- Awarded
- 23 Jan 2026
- Contract starts
- 26 Jan 2026
- Contract ends
- 12 Jun 2026
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| Methods Business and Digital Technology Ltd. | £405,400 |
Description
Building on the foundation phase, this project will introduce Generative AI agents to support two services through alpha and beta testing. It will assess their effectiveness of Generative AI against these use cases and build evidence to support future investment
Categories (CPV)
- 79411000 General management consultancy services
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