Framework for Digital Office and Transformation Solutions (DOTS)
Key facts
- Estimated value
- £735,000,000
- Engagement closes
- 03 Jul 2026
- Contract ends
- 29 Sep 2034
- Buyer type
- Health
- Source
- Find a Tender
Description
NHS LPP is now seeking to build on the success of DDS through the development of the new Digital and Office and Transformation Solutions (DOTS) framework. While DOTS will replace the current DDS framework, the new framework will significantly broaden the focus beyond traditional document solutions to encompass a wider range of digital, operational, and transformational technologies and services. The timing of this framework renewal is particularly important as the NHS continues to progress the ambitions of the NHS Ten Year Health Plan, which places increasing emphasis on workforce experience, operational efficiency, digital maturity, interoperability, and the reduction of technical debt across healthcare organisations. NHS organisations are seeking more flexible and scalable digital solutions that can support transformation programmes, modern ways of working, and long-term sustainability across both clinical and non-clinical environments. The DOTS framework has therefore been designed to provide a flexible, future-proof, and supplier-friendly route to market that encourages innovation, collaboration, and continuous solution development. The framework will support NHS and wider public sector organisations in adopting technologies and services that enable operational transformation, workflow optimisation, automation, AI-enabled solutions, digital document management, analytics, infrastructure modernisation, and enterprise-wide digital strategies. This approach is intended to simplify procurement processes, accelerate access to innovative solutions, support standardisation where appropriate, and enable customers to achieve demonstrable best value while retaining the option to undertake further competition if required.
Categories (CPV)
- 48311000 Document management software package
- 48811000 E-mail system
- 48311100 Document management system
- 72317000 Data storage services
- 72512000 Document management services
- 72000000 IT services: consulting, software development, Internet and support
- 48000000 Software package and information systems
- 48443000 Accounting software package
- 48451000 Enterprise resource planning software package
- 48482000 Business intelligence software package
- 48515000 Video conferencing software package
- 48223000 Electronic mail software package
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