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Tenfell
Awarded contract
Published 24 Mar 2026

ISOP Strategic Delivery Partner

Department for Work and Pensions · London

Key facts

Contract value
£1,920,840
Awarded
11 Feb 2026
Contract starts
13 Mar 2026
Contract ends
12 Mar 2028
Procedure
Call-off from a framework agreement (framework)
Buyer type
Central government

Awarded to

SupplierValue
DELOITTE LLP£1,920,840

Description

DWP Digital requires a strategic delivery partner to support the Intelligent Service Operations Programme (ISOP). This programme aims to transform DWP's digital service management by introducing intelligent automation, AI, and machine learning to improve efficiency, scalability, and citizen centric service delivery. The transformation will modernise legacy systems, reduce technical debt, and enable proactive service operations.

Categories (CPV)

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