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Tenfell
Awarded contract
Published 27 Aug 2026

TISL Eckoh 2 year renewal - TrainTracker / Stations Connect

Rail Delivery Group · London

Key facts

Contract value
£750,708
Awarded
05 Aug 2026
Contract starts
08 Sep 2026
Contract ends
08 Sep 2028
Procedure
Direct award
Buyer type
Utilities & transport

Awarded to

SupplierValue
ECKOH UK LIMITED£750,708

Description

Following consideration of alternative procurement approaches, a direct award is considered the most appropriate and proportionate option. The TrainTracker and Stations Connect services are established operational services that support regulated customer contact centre performance and critical industry communications. A change of supplier would require redevelopment and migration of both services, including replacement of existing integrations, service testing and operational transition activities. Such changes would create disproportionate technical and operational difficulties and introduce avoidable service continuity risks.

Categories (CPV)

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