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Tenfell
Awarded contract
Published 04 Nov 2025

Capability Query Management

Cabinet Office · London

Key facts

Contract value
£211,242
Awarded
09 Aug 2028
Contract starts
17 Aug 2023
Contract ends
31 Jul 2025
Procedure
Call-off from a framework agreement (framework)
Buyer type
Central government

Awarded to

SupplierValue
Freshworks Inc£211,242

Description

A query management system to assist with lowering the workload of the teams and allow them to focus on more complex customer issues and improve response times.

Categories (CPV)

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